Terms of service
Welcome to ASK Coffee Roastery and Speedy3dcreations. By accessing our website, purchasing our products, or using our services, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.
General
By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian to use this site.
We reserve the right to refuse service, cancel orders, or restrict access to our services at our discretion where necessary.
Products & Services
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate. However, minor variations may occur due to manufacturing updates, monitor display differences, or product improvements.
We reserve the right to:
-
Modify product pricing without prior notice
-
Discontinue products or services at any time
-
Limit quantities purchased per customer or order
Orders & Payments
All orders are subject to acceptance and availability.
Customers are responsible for ensuring that all order details, shipping addresses, and product selections are accurate before checkout.
Payment must be completed before orders are processed and dispatched.
Shipping & Delivery
Estimated delivery times are provided for reference only and may vary depending on courier operations, customs clearance, weather conditions, or unforeseen circumstances.
ASK Coffee Roastery and Speedy3dcreations are not responsible for delays caused by third-party courier services once the parcel has been handed over for delivery.
Returns & Refunds
Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, refunds, and warranty matters.
Coffee Beans & Consumables
Coffee beans and consumable products are intended for personal consumption and should be stored appropriately after opening. Flavor profiles and tasting notes are subjective and may vary depending on brewing method, equipment, water quality, and personal preference.
Equipment & Technical Products
Customers are responsible for ensuring compatibility and proper usage of all coffee equipment and accessories purchased.
Improper installation, misuse, unauthorized modification, or failure to maintain equipment according to manufacturer recommendations may void warranty coverage.
Intellectual Property
All website content including text, product descriptions, logos, branding, photos, graphics, and media are the property of ASK Coffee Roastery and Speedy3dcreations unless otherwise stated.
Unauthorized copying, reproduction, or commercial use of our content is prohibited.
Limitation of Liability
To the fullest extent permitted by law, ASK Coffee Roastery and Speedy3dcreations shall not be liable for:
-
Indirect or consequential losses
-
Loss of profits or business opportunities
-
Delays in shipping or delivery
-
Damages arising from improper use of products
Our total liability shall not exceed the amount paid for the product or service purchased.
Third-Party Services
Our website may integrate third-party platforms, payment gateways, applications, or external links. We are not responsible for the operation, availability, or policies of these third-party services.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are published constitutes acceptance of the updated terms.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in Singapore.
Contact Us
For enquiries regarding these Terms of Service, please contact us through our official communication channels.